Navran Psychology logo
Book Consultation

Privacy Policy

Last Updated: December 11, 2025

This Privacy Policy describes how Navran Psychology (“we,” “our,” “the practice,” or “Dr. Navran”) collects, uses, and protects information obtained through https://navranpsychology.com/ (“the Site”). We are committed to protecting your privacy and maintaining the confidentiality of your personal information.

This policy applies to information collected through this website only. It does not apply to Protected Health Information (PHI) collected through HIPAA-compliant platforms used for treatment.

Contact Information

For privacy questions or concerns, you may contact us at:

Email: hello@navranpsychology.com

Phone: (310) 220-0381
Mailing Address: 25 SE 2nd Ave Ste 550 #414, Miami, FL 33131

Information We Collect

We may collect the following types of information through the Site:

Information You Provide Directly

  • Contact form submissions (name, email, phone number, and message content)
  • Consultation or appointment requests

Information Collected Automatically

Through cookies or analytics tools, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site
  • Referral sources

Analytics Tools Used:

  • Google Analytics
  • Meta Pixel

This information is used for website performance and improvement only.

Protected Health Information (PHI)

We do not collect or store PHI through this website.

All therapy-related information is handled in accordance with HIPAA regulations.

If you submit sensitive clinical details through the contact form, we will treat them as confidential, but we encourage you to share PHI only through secure systems provided after intake.

How We Use Your Information

We use the information collected through the Site to:

  • Respond to inquiries and consultation requests
  • Communicate with you about services
  • Improve website functionality and user experience
  • Maintain internal records

We do not sell, rent, or trade your personal information.

Sharing Your Information

We may share your information only with:

  • Website hosting providers (e.g., Hostinger)
  • Email service providers (e.g., Gmail)
  • Analytics providers (e.g., Google Analytics)
  • Scheduling or contact management tools

These third parties are authorized solely to provide the services requested by us.

We do not share your information with advertisers.

Cookies and Tracking Technologies

The Site may use cookies to improve user experience and collect website analytics using the following tools:

  • Google Analytics
  • Meta Pixel

Data Retention

We retain website-collected data only as long as necessary for business purposes.

Typical retention periods:

  • Analytics data: 26 months (Google Analytics default)
  • PHI (not collected on the website): retained according to state law (often 7 years) through the HIPAA-compliant EHR system.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no system can guarantee complete security.

Your Rights

Depending on your location, you may have rights to:

  • Access or correct your information
  • Request deletion of personal data
  • Opt out of analytics or cookie tracking

Requests can be made by emailing hello@navranpsychology.com.

Links to Third-Party Sites

The Site may include links to external websites (e.g., PSYPACT maps, insurance providers). We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a revised “Last Updated” date.